Terms & Conditions

Welcome to Cadalocast. By accessing or using our platform, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. Eligibility

Cadalocast is intended for individuals aged 14 or older. By using Cadalocast, you represent that you have the legal capacity to enter into a binding agreement and that you meet the minimum age requirement.

2. Services

Cadalocast offers tools for creating and sending bulk or scheduled emails, push notifications, WhatsApp, and SMS messages. To use these services, you must register an account. By registering, you agree to provide accurate information and keep your account credentials secure.

3. Third-Party Providers

We integrate with third-party services such as Twilio and WhatsApp. While we strive to ensure reliable service, we are not responsible for any interruptions, delays, or failures caused by these providers. Your use of these third-party services is governed by their respective terms and conditions.

4. Payment & Refund Policy

Cadalocast uses a "Coins" system for API calls. Once purchased, these Coins are non-refundable. Please review your usage and purchase carefully before confirming a transaction. We reserve the right to change our pricing or introduce new charges after providing notice.

5. User Data & Privacy

We collect and store your email, name, and SMTP configuration details (including server port) to enable sending messages on your behalf. All sensitive data is encrypted end-to-end and hashed or salted (e.g., via bcrypt) where applicable. For more details on how we handle your personal information, please see our Privacy Policy.

6. Support

If you encounter any issues or have questions, please contact our support team at jnoujaim@asynk.tech. We will do our best to resolve your queries in a timely manner.

7. Disclaimer of Warranties

Cadalocast is provided on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, error-free, or completely secure. Your use of the platform is at your sole risk.

8. Limitation of Liability

To the fullest extent permitted by law, neither Cadalocast nor its owners or affiliates shall be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, even if advised of the possibility of such damages.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

10. Dispute Resolution

In the event of any dispute arising from or related to these terms, both parties agree to first attempt mediation to resolve the issue before pursuing other legal remedies.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. If we make changes, we will notify registered users via email. Your continued use of Cadalocast after such a notification constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at: jnoujaim@asynk.tech.

Last updated: 1st March 2025